Frequently Asked Questions
Installation
If you are used to installing washing machines and dishwashers, then installing a water softener would be relatively easy. All our units are supplied with full installation instructions and we include kits to allow for easy installation. Alternatively please ask your local plumber or handyman for a quote. Please note delivery is usually next working day but please allow extra time for delivery if you are booking your plumber.
Maintenance
The only maintenance your water softener needs is to ensure that the salt level is kept approximately half full of salt at all times.
Like any other piece of equipment regular servicing is recommended to avoid problems and to ensure the equipment is working at optimum performance. We recommend domestic softeners are serviced every two years. Details available on request from our service department.
Sizing Guide
We offer a large number of different options in addition to those below – if you have space limitations or particular installation requirements, then please call us. There is always a way!
Which Softener Do I Need?
Answer the simple questions below to find the ideal softener for your needs.
1. On average, how many people are in your home?
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