Here at Fountain Softeners, we do our best to keep our customers updated about their orders.
Customers are currently advised by email when their orders are despatched but Parcel Force have just introduced a new SMS service.
This new service allows customers the convenience of knowing exactly when they need to be home to receive their delivery.
Customers can now receive SMS messages that will include the following three messages –
Day of despatch notification: an SMS is sent to the receiving customer to advise them that the parcel will be delivered the following day.
Day of delivery notification: at the start of the delivery day, the parcel recipient receives an SMS message to say the parcel will be delivered later that day.
30-90 minute pre-delivery notifications: the receiving customer gets a message to advise that the parcel will be delivered within the next 30-90 minutes.
Later this year, flexible delivery services will be available which will enable the customer to re-schedule their delivery to an alternative day or request the parcel be left at a local post office or with a neighbour.
These enhancements will give our customers greater control over their deliveries and that means no waiting around! Will keep you posted.
At Fountain we stock a wide range of water softeners, water softener salt, drinking water systems, water filters and domestic UV equipment.
See our ecommerce web site http://www.fountainsofteners.co.uk/ selling to customers all over the UK and Europe. Or call us for a chat on 0845 10 80 685 (local call rate) or 01306 889090 and one of our friendly staff will gladly talk you through your options.
