Osprey CW25 Large Metered Electric Water Softener

The Osprey CW25 Large Metered Water Softener provides you with up to 4200 litres (4.2 m3) of softened water per day, based on 300 ppm hardness.

Dimensions: H1120 x W 310  x D 470 mm

WHICH INSTALLATION KIT?

It is important that you select the correct installation kit to suit your pipework and hot water system in your property. This avoids any chance of the incorrect installation kit from restricting the flow. If you have conventional gravity fed, or indirect, system which has a cold water tank in the loft space and hot water cylinder, then the standard 15 mm kit would be suitable.

If you are still on 15 mm pipework but have a combination boiler, or direct type system, then you are better to go with the 15mm full flow installation kit. This has the benefit of using uprated fittings and connection hoses and ensures that you get a minimum of 15 mm bore through everything and therefore get no restriction on flow.

If you have 22mm pipework, then the best choice is the 22mm high flow install kit. This is found on the majority of houses less than 10 years old and is generally used on feeding mains fed unvented hot water systems If you are unsure, then please call us on 0845 10 80 685 or email for clarification
INSTALLATION KITS - MORE INFORMATION

Installation of your water softener - DIY or plumber?

Every softener comes complete with full installation instructions, these can also be found on the below link. This allows for simple installation by a plumber or someone keen on DIY. If you are unsure, call us for clear impartial advice on 0845 10 80 685 (local call rate) or 01403 700794 or email us.

Osprey CW25 Water Softener Installation Instructions

 

Warranty
GUARANTEES AND SERVICE

The owner of a Fountain Softeners water softener is protected by the following guarantees, which include the right to exchange or repair in the case of a manufacturer’s defect for up to:

5 Years Parts
3 Years Labour

The guarantees are under condition that the softener is installed according to local regulations and to the manufacturer’s instructions as well as the following:

1) This Softener is designed for cold water use only.

2) There must always be suitable salt in the brine tank.

3) The electrical supply must be constantly maintained for correct operation.

4) After a power outage then the controller must be adjusted as necessary.

5) The inlet and outlet valves must always be open. The by-pass valve must always be closed.

6) It is recommended that the softener is serviced every two years to maintain the warranty.

7) If irregularities should occur, you would need to:-

Switch off the power supply
Close the inlet and outlet valves
Open the by-pass valve
Contact our Technical Dept. for assistance.